emotions

How to handle emotions in the dental practice
How to handle emotions in the dental practiceWhile everyone tries to put on a brave face at work, sometimes emotions can take their toll.
Why small talk makes a big difference to patients
Why small talk makes a big difference to patientsBuilding trust and relationships will keep patients coming back to your practice.
How to connect with patients on an emotional level, Part 2
How to connect with patients on an emotional level, Part 2Concrete steps to help you improve your emotional intelligence.
How to connect with patients on an emotional level, Part 1
How to connect with patients on an emotional level, Part 1Your emotional connection with a patient can make or break a practice.