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    Top 5 Dental Practice Management articles of 2017

    The most-read Dental Practice Management articles from the last year.

     

    Scared patient

    The top five types of things patients hate but don’t want to tell you 

    by Lisa Newburger, LISW-S

    Patients say the craziest things. But, what about the things they are thinking … but not saying?

    These are the things that get repeated to their families and friends, but for some odd reason, not to us. The sad thing is that we need to know what they are thinking. We need to know exactly what they hate about us and our practice. (Toughen up people. You can handle it. You just need to find out what “it” is.)

    I took a poll to find out what patients hate about the dental practices that they go to.

    Click here to read more.

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