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10. Have you ever been afraid of a patient?
Most of the patients who walk through your practice door each day are friendly, well-mannered people who respect your practice and what you do. They may not listen to every home care suggestion or accept every treatment plan, but they’re willing to work with you and want to improve their oral health.
But there are other patients who are on edge. Maybe they are stressed, having trouble making ends meet at home, or simply in pain. Whatever the issue, they could snap at any moment and cause a scene in your practice—maybe even scare your team and your other patients.
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