Planet DDS Denticon: A complete Enterprise solution
Four major areas help make Planet DDS Denticon software a unique Enterprise solution.
As I help DSOs and dental groups evaluate and acquire new software systems there is one thing that has become evidently clear: The world of software for groups and DSO’s is rapidly changing to accommodate the unique needs of this growing market.
Dental software with feature sets and functionality for DSOs and multi-location groups is more commonly known as “Enterprise” software. A growing number of vendors trying to take advantage of this exploding market profess to have “true” Enterprise capabilities but at this point few do. One of the true Enterprise software vendors, Planet DDS, which also happens to be one of the oldest, has over the years rolled out several initiatives that are helping its DSO and group practice clients reach a level of operational and financial efficiency.
As with most software, there are numerous feature sets that I could discuss. However, in this piece I want to focus on four major areas that, when you look at all these features together, help make Planet DDS Denticon software unique when it comes to the Enterprise world: centralized databases, cloud-based technology, Meaningful Use capabilities, and revenue cycle management services.
So how does a DSO or group with 10, 50, 100+ locations make sure that all the data input and retrieval from all these locations used to manage daily operations and support financial analysis is done in a timely manner, with the most flexible reporting and analysis capability, and with the most efficient technology? Well, it makes logical sense to have all the data in one place, more commonly known as a centralized database.
The problem with some software which claims to manage multi-locations is that each location has its own database, captures its own data, and then through some mechanism sends that data to a common location. Or sometimes the data is not even aggregated from the different databases and what you see is what you get: A bunch of databases and information spread out over the locations. I have a few DSO and group clients that are in this situation and cannot aggregate patient records, cannot get the kinds of operational and financial rollup reports and analyses they would like, and cannot easily manage schedules across all locations. In addition, managing all these databases with many locations can be a technical nightmare. The answer is to have a common, centralized database of information where information from every location can be accessed and managed across the enterprise. Planet DDS has had centralized database architecture from the beginning.
Assuming you do have many locations, but do not necessarily have full-time dedicated IT resources to help manage the system, how do you manage all of it? Well, then you’re talking about the promises of cloud technology. You don’t need to manage your own servers, make backups, resolve system issues, or figure out how to keep your system constantly humming along efficiently. Also, a growing number of third-party applications, such as imaging, secure messaging, analytics, etc., are in the Cloud. So, having a cloud-based software system just makes interfacing and using these applications that much easier. Planet DDS was the first dental software company to offer cloud-based software technology.
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