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    Meet the Dental Products Report Top 25 Women in Dentistry for 2017

    Now in its eighth year of recognizing exceptional women in the dental industry, Dental Products Report is thrilled to introduce the Top 25 Women in Dentistry for 2017.

     

    Alessa Allen

    Alessa AllenCategory: Team member

    As a self-proclaimed nerd within the dental industry, Alessa Allen had an interest in the dental industry from a young age. As a child she never missed an appointment with her dentist and would even go as far as to say she looked forward to them. Later, when she became a young mother, she found her motivation and inspiration to start her career.

    “A lot of people were concerned when I became pregnant at a young age, thinking I would struggle in career choices and everything else that comes into play with being a young mom,” Allen says. “But if I want something, my passion drives me. I’m very focused on what I want, how I can achieve my future goals and I strive to be the best I can be.”

    Allen started out as a dental assistant after attending Dental Careers of the North Shore—and attaining radiology licensing from Boston University—and her drive and perseverance allowed her to climb the rungs of her ladder quickly. Her boss recognized her leadership potential early on and was eager to present her with a managing opportunity. Today, she is the office manager at Dr. Dental, Methuen, Massachusetts. 

    Since she took on the responsibilities of managing a dental office, Allen has observed some meaningful and encouraging changes within her staff and she’s proud of the environment she’s created.

    “My motivation truly comes from my staff. I can honestly say I love the people I work with and I love being able to help them in any way possible,” she says. “They know that even [during] off-hours, I’ll be there for them regardless of the situation. We are all like a family here, so we love hard but we fight hard too.”

    Within the scope of the dental industry, she is constantly amazed at the innovations and technological advances being rolled out every year, and as an avid learner, her mind is always working on ways to better the care of her patients and the work of her staff. “I love seeing how the technology is advancing and becoming familiar with all [the] new instruments and procedures,” she explains.

    To Allen, innovation means being creative, and that’s something she’s familiar with no matter what hat she’s wearing day to day. She believes it’s important as an office manager to maintain an atmosphere that is open and honest in order to satisfy every person individually as well as the staff as a group.

    “In most offices, there’s a constant turnover of employees, but we have had the same employees for a number of years,” she says. “Being personal can go a long way; that’s the secret to keeping a happy staff. There aren’t many bosses out there who connect with you on a personal level and sincerely care for you like I do. Some professionals may say that business and pleasure don’t mix, but in this office it does, and it clearly works.”

    Even on the hardest days, Allen’s staff and the gratitude of their patients make it all worth it. While she understands that challenges with a patient’s financial responsibility or dental insurance are a part of the experience, she works hard to ensure that both parties come out happy and healthy in the end. 

    “The most rewarding thing in this field is hands down when people walk out of here crying for joy that they can smile again. We change lives daily and that is what gives us more than satisfaction,” she shares.

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