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    Meet the Dental Products Report Top 25 Women in Dentistry for 2017

    Now in its eighth year of recognizing exceptional women in the dental industry, Dental Products Report is thrilled to introduce the Top 25 Women in Dentistry for 2017.

     

    Claudia Paye

    Claudia PayeCategory: Team member

    Change is hard and it can be daunting as well as intimidating—but Claudia Paye chooses to concentrate on change in the face of those feelings in order to better her practice and help it stand out from other offices. As the practice manager, she is responsible for making sure that the support staff’s and dentist’s schedules are both running smoothly. However, that is a pretty broad definition of what she does; on a day-to-day basis, she constantly has her mind running on a variety of different platforms to keep the practice running. It may seem like a lot of responsibility for one person, but Paye takes each duty on with confidence and poise. In short, she gets it done, no matter what.

    “We have the opportunity to make a life-changing experience into a comforting and positive experience for our patients,” she says. “Not only should the doctors be passionate about what they do, the entire team should be just as passionate about providing the ultimate care to their patients. No matter how experienced you are in billing, insurance coordinating, providing treatment, or completing procedures, none of it matters if you are not personable or passionate about each individual as an individual.”

    Since the beginning of her career, Paye has observed many changes she’s grateful for within the realm of managing a dental office. The industry has lent itself to more support to the office side of things, allowing for more efficiency and open communication as well as the ability to learn from one another. 

    “We have the ability to network and meet other office managers,” Paye shares. “We have the chance to learn different skills that I may have never been able to learn if we didn’t have these advances in social media, networking, AADOM, webinars and seminars. I find that the ability to connect will only make the industry stronger and it is both wonderful and inspiring.”

    According to Paye, her office is constantly working to be better, more efficient, more affordable and more successful, and she takes on those innovations as a personal challenge. Thanks to that work, a spark in her office was lit encouraging the staff to seek out new learning opportunities and showcase what they’ve learned.

    “We try to keep moving forward and we try to learn a new skill each day,” she says. “We point out to our patients new events we have been to and what we have learned from [seminars]. I set higher goals for the practice and get the team excited to reach them. I pride myself in never settling.

    For the future, Paye hopes to continue to innovate within her position and to help and learn from those in the industry. She looks forward to seeing the changes that are to come and what improvements are made on all fronts—office, practitioner and patient —in order to best serve the patients.

    “I’m driven by results. I like when I have a concrete goal to meet and enough time to figure out a strong strategy for accomplishing it,” Paye says. “Our yearly goals are very aggressive, but I’ve worked with my team to figure out a month-by-month strategy for meeting the year-end numbers. We are looking forward to accomplishing that.”

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