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    An inside look at DentiMax software and digital sensors

    How DentiMax’s complete system enables practices to become more efficient and detail-oriented.

     

    Sensors

    On the hardware end are DentiMax’s award-winning digital sensors, the Dream Sensors. One of the biggest improvements in the world of digital sensors is the technology behind the sensors. When DentiMax began offering the Dream Sensors, most other manufacturers still used Charged Coupling Device (CCD) technology. DentiMax instead embraced Complementary Metal Oxide Semiconductor (CMOS) technology. Among other differences between the technologies, CMOS sensors are more efficient and less costly.

    “All of the sensors out there were mainly CCD scintillators,” Ramey says. “The whole CMOS revolution hadn’t really hit the market. Their image was still marginal, when compared to film. I wanted something that was better than film, have the rounded, beveled corners, because almost all the other ones were square boxes. They were thick and bulky, so we came up with the Dream Sensors.”

    Read more: How to simplify practice management with DentiMax

    DentiMax imaging has continued to constantly look for ways to improve its sensors for clinics, which is why the sensors are durable and waterproof.

    “It’s the original waterproof sensor,” Ramey says. “If it needs to be sterilized, if there’s a procedure where a barrier is compromised and blood or other bodily fluids get on the sensor itself, it can be soaked or rinsed off in a solution of glutaraldehyde or properly diluted CaviCide.”

    The integration with DentiMax’s practice management software is a standout feature for Weinholtz.

    “The nice thing about using the sensor with this software is it’s all built in one program,” she says. “A lot of times what you find in dental offices is you use one dental software company and then they’re using another imaging software company. When I am going to the patient’s chart, I can just connect right to their X-rays. I’m not logging out of my software system, going into a whole other system, having to add the patient into that system, and then take the X-ray. Instead, it’s all connected.”

    Cabling is an important issue for sensors, and DentiMax has spent a lot of time and effort ensuring that theirs are durable and deliver a high-quality image.

    “Our cable is super strong and it’s repairable,” Ramey says. “With every sensor out there, its weak point is where the cable enters the housing of the sensor. We have a Kevlar reinforcement right where the cable enters the housing. It adds strength, so when you need to bend the cable 90 degrees each way, you’re not hurting the sensor. In all the years we’ve been selling the sensor — eight years nowI’ve never had a cable fail where it enters the housing. Not once.”

    DentiMax has offered three generations of the cable. The latest version offers durability and a lower signal-to-noise ratio, resulting in a better image.

    “The improved signal helps with the image quality because the better signal you have means the better the resulting image can look,” Ramey says.

    Service

    DentiMax’s practice management system, digital imaging software and Dream Sensors can benefit any office.
    “DentiMax is best suited for a range of offices and dental entities, anywhere from a single, independent dental hygienist to single practitioners and multi practitioners — we even have a dental school using our software and sensors,” Dieujuste says. “We pretty much have a platform to serve any type of practice, including specialties like oral surgeons, pedodontists, endodontists, periodontists — we even have some ortho practices using our software and loving it.”

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    For Weinholtz, an important component is customer service.

    “One of the most important things to me is that the staff at DentiMax is amazing,” she says. “It’s always super scary and nerve-racking anytime you’re switching over software. They always say it takes roughly a year for you to learn the depths of a new software program.

    “Having a company like DentiMax that hires great employees that are knowledgeable of their system and are accessible every day to you is amazing,” Weinholtz continues. “I have questions all the time. We’ve had the system since January, and I still have questions. I know that I can email or call DentiMax, and I have created friendships and relationships with the people who are on the other end of the phone. I know, as an office manager, that that’s important, and I would expect that’s important for other people, as well.”

    DentiMax continues to identify the needs of its clients and provide solutions, allowing practices to work more efficiently.

    Robert Elsenpeter
    Robert Elsenpeter is a freelance writer and frequent contributor to Dental Products Report and Dental Lab Products. He is also the ...

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