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    The 2017 innovator profiles

    How these dental companies are pushing dentistry forward—and helping dentists, dental teams and patients along the way.

     

    “... the effectiveness of the product is critical ... I know that the quality of BISCO is unsurpassed.”

    BISCO logoQ: Why does BISCO think innovation is important? 

    A: BISCO is a science-based company. Therefore, it is very important that we provide products to clinicians that are developed applying the latest technology available. BISCO has always been instrumental in introducing new technology and information that has been beneficial in contributing to the advancement of restorative dentistry.

    Q: What innovations are you most proud of in the past few years?

    A: The development of TheraCal LC® required a long research process that ended with the introduction of a hydrophilic resin matrix that will allow for ion exchange between the tooth and the material. This has provided a new path for product development, allowing for this type of technology to be used in other products. 

    From an adhesive point of view, BISCO was one of the first companies to develop a true universal bonding agent that is highly versatile, that can be used in any clinical scenario without any incompatibility issues. ALL-BOND UNIVERSAL®has been optimized regarding water content, solvent-to-water ratio and amount of functional monomer to be one of the most stable adhesives available.

    Q: How do you feel BISCO has pushed the industry forward?

    Dr. rolando Nunez, DDS, MSc BISCO Research and DevelopmentDr. Rolando Nunez, DDS, MSc BISCO Research and DevelopmentA: A company that is truly committed to optimizing bonding protocols, which are not always related to products but to technique, will have an impact on how restorative dentistry is practiced. This commitment will always keep BISCO at the forefront of research and development. BISCO also has taken a stand in sharing the knowledge; we want to be able to reach as many people as we can so we can promote what we believe is our message, which is established by performing sound research and new product development.

    Q: Why should a customer choose BISCO over other options? Why did you choose to use BISCO in your practice?

    A: First, BISCO is a direct company with a unique focus on customer service. We provide answers to practicing dentists regarding their restorative protocols. Sometimes we recommend the use of other products made by our competitors. This is because the customer service and sales teams are highly trained in most areas of restorative dentistry, and the relationship between them and their customer base is very efficient. 

    I chose BISCO because I understand what it takes to develop a product. I know that the effectiveness of the product is critical, but more importantly I know that the quality of BISCO is unsurpassed. If I had to choose a single product, I would choose TheraCal LC®. This product provides the technology to allow for MTA to be part of a resin-based formulation that is light cured, easily placed and also provides the calcium release necessary to stimulate new hydroxyapatite crystal formation1. TheraCal LC® should be used on an everyday basis, and there is no other product similar to it.

    Q: What is BISCO’s approach to customer support? 

    A: In order to be able to provide customer support, we believe that customer service representatives must be highly trained. They undergo a long training session (between two and three months) before they are allowed to answer any technical questions. This long and in-depth training will guarantee that the rep is capable of answering most frequent questions and provide full support to our customers regarding their needs on restorative dentistry practice and protocols.

    Also, we provide support to researchers worldwide. We not only train researchers, but we share our results and help them generate their own data in the most effective manner. This helps us contribute to the scientific world, and this allows us to share our message. 

    Q: What innovations can dental professionals expect from BISCO in the coming months and years?

    A: The technology used with TheraCal LC® has led to the development of a new category of products that continually release calcium ions. We understand that calcium release is beneficial for the tooth. So, we are developing new products based on this technology. TheraCem® was the last product launched to become part of the THERA family. It is a self-adhesive resin cement that not only combines the use of very effective adhesion inducing functional monomers, but also the ability to release calcium and fluoride, generating an alkaline pH within minutes of polymerization2. Due to the presence of MDP (functional monomer), bonding to surfaces like zirconia and metal has been optimized, providing high bond strength without the need of an additional primer.

    Q: Why do you think BISCO has such a good reputation among end users?

    A: I was once told by a clinician who had been using our products for 25 years, “If it’s BISCO, I trust it; you do the science right.” I think that is the reason for such a great reputation. We have been steadily growing as a company, meaning that we make every effort in keeping our loyal customers happy, but also strive to develop new customers as well. That is the consequence of hard work and dedication, outstanding customer service and excellent marketing, all with science at the core.

    Q: What else should clinicians know about BISCO?

    A: I feel we still have a long way to go regarding research and development of new products. But most important, every time there is a breakthrough in the lab, every time there is a group of clinicians and researchers that come to our facility for training, every time I am invited to lecture domestically and abroad, every time we share the knowledge, I feel nothing but pride knowing that in some small way I am contributing to the BISCO experience.

    1. Gandolfi MG, Siboni F, Prati C. Chemical-physical properties of TheraCal, a novel light-curable MTA-like material for pulp capping . International Endodontic Journal. 2012 Jun;45(6):571-9.

    2. New Self-adhesive Resin Cement With Alkaline pH. Chen L, Gleave C, Suh B, J Dent Res96(A):#286, 2017.

    TheraCemTheraCem®

    TheraCem is an easy-to-clean, dual-cured, calcium- and fluoride-releasing, self-adhesive resin cement indicated for luting crowns, bridges, inlays, onlays and posts (prefabricated metal and non-metal/fiber posts).  It offers the clinician a reliable and durable cementation of indirect restorations. 

    For more information: BISCO |  800-247-3368 |  www.bisco.com

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