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    10 reasons dentists should be thankful for hygienists and assistants

    'Tis the season to be thankful for many things—especially for hygienists and assistants.

     

    Hygiene team

    Patient return

    Since patients have so much interaction with hygienists and assistants, they have their own level of rapport. That connection is just as important for patient retention as is the doctor’s skill.

    “Your hygiene team is what encourages patients to return,” Dr. Watts observes. “They are the screeners to the whole practice. They catch any type of work that I need to do, unless I’m seeing an emergency. The hygienists are the drivers of the business, because they end up seeing patients more frequently than anyone else in the practice. They’re the bloodline. They catch what we miss. They catch what’s new. They remind a patient of what’s old. The rapport that they establish with the patient is what keeps our doors open and our lights on.”

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    Robert Elsenpeter
    Robert Elsenpeter is a freelance writer and frequent contributor to Dental Products Report and Digital Esthetics. He is also the author ...

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