communication

The evolution of patient communication
The evolution of patient communicationThe way practices communicate with patients is changing as technology advances .
Using Simplifeye to streamline workflows
Using Simplifeye to streamline workflowsHow one practice changed its communication system and increased productivity.
Make a New Year's resolution to have healthier patients!
Make a New Year's resolution to have healthier patients!What resolutions did you make in this New Year? Make sure that you include your patients' health in your to-do list!
5 fascinating questions hygienists asked Kara RDH in JanuaryKara RDH answers 5 questions you had, ranging from frustrations with dentists to advice about assisted hygiene.
Top 10 strategies to enhance the power of your practice phone
Top 10 strategies to enhance the power of your practice phoneAlmost 100 percent of your patient base/scheduling begins with your phone. Are you fully realizing this opportunity with every phone call? Here are 10 tips to make sure you get the most out of every phone call.
9 important tips for communicating with your patientsWhere did doctors and team members learn to communicate? Certainly not in school! Ultimately, understanding how to effectively communicate with patients and even your team members can make or break any practice.
The biggest mistakes dentists make: Not scripting all patient interactions
The biggest mistakes dentists make: Not scripting all patient interactionsEvery patient-practice interaction represents a chance to motivate and educate patients. Unfortunately, many dental offices haven’t written scripts for these conversations, and significant marketing and customer service opportunities are lost as a result.
Skip the script: 10 strategies for handling new patient calls with confidenceWhy on Earth do we love to give scripts to our team members and then freak out when they freeze on the phone? How skipping the script can help your team members thrive and adapt in a real conversation.
5 steps to building your practice brand
5 steps to building your practice brandAs a dentist you regularly interface with your patients and your community, making you a public figure and the target of online and offline discussion. How patients discuss you, in a good or bad light, can be strongly influenced by you and your team. In essence, much of their opinion of you is shaped by how you present yourself and your practice — and whether they agree that you live up to those expectations.
3 ways to synchronize your systems and promote your practice
3 ways to synchronize your systems and promote your practiceA harmonious office is a successful office. While we don’t always think of it in these terms, we all strive to create an efficient, cohesive, unified office where each team member works together and every process is streamlined.