November 6, 2008 | Web Exclusive

Thank you, to my dental hygienist

The skills and personality of a hygienist are irreplaceable in a dental office, especially when treating pediatric patients.

By Dr. Leonard J. Carapezza D.M.D

I need my dental hygienists. Furthermore, I deeply appreciate the contributions they make daily to the success of my busy practice. Many things – new knowledge, new techniques, new materials, new devices – have changed the face of the dental profession; but none has played a more important part in that change than the professionalization of the dental hygienist. I only need to experience one day with just one hygienist absent, to realize her importance to a smooth-running practice. From the seating of the patient to the successful use of a four-handed technique, she is to my practice what the automatic transmission is to the automobile.

In addition to her contributions in the technical aspects of her job, the trained hygienist contributes a number of subtle skills which greatly influence the success of one’s practice. She can ease tensions and bring cheer where gloom might otherwise persist. These skills are particularly important in a pediatric practice. The gentle touch of a hygienist can frequently do more to calm a frightened child than any of our so-called sophisticated techniques. The walk from the reception room to the treatment room, hand-in-hand with an understanding and sympathetic dental hygienist can pave the way for a pleasant session for all concerned, instead of a taxing and unnecessarily long one.

Some of the skills required of the dental hygienist in the practice of dentistry for children are: gentle approach, a sympathetic ear, appreciation for a parent’s concern, a sincere manner, a woman’s unmistakable understanding, an intuitive ability to assess the situation, an efficiency of motion, a proved professionalism, pride in her accomplishments, and a knowledge that her contribution to the office is worthwhile and productive. When you find such a person, hang on to her with all the skill you have, because she is hard to replace. These qualities are inherent in some people and are difficult, if not impossible, to teach in school or office. We can teach the technical skills, but seldom can we change the traits which constitute the personality.

My competent hygienists add gentleness and efficiency to my daily schedule. I appreciate their warm smiles to begin my day; and their quiet reassurance, when things go awry. Their dedication to their responsibilities on bad as well as good days is appreciated too.

I appreciate particularly their concern with excellence, their insistence that they fulfill their responsibilities in helping me to achieve my best. I know that I must set the pace and establish the level of excellence, but without my hygienists’ cooperation, the results would fall short of my personal standards.

In appreciation for my hygienists.

	Dr. Leonard J. Carapezza D.M.D., is in private practice, pediatric dentistry, Wayland, MA, and is an associate clinical professor, Department of Pediatric Dentistry, Tufts University School of Dental Medicine, Boston MA. (508)358-2456 Email: drc@igdpd.com